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Your 99ltd account connects directly to bKash, Rocket and Upay — the mobile wallet routes configured for Bangladesh. Open the cashier section in your account to see the payment options available in your region and follow the fields shown there.
Adding funds starts inside your signed-in account area. We've configured bKash, Rocket and Upay as the primary deposit routes for Bangladesh — each one follows a short, familiar mobile wallet flow. Open the cashier, pick your preferred wallet, and follow the amount and reference fields exactly as shown. Your balance updates once the wallet transaction is confirmed on the network. Do not close the payment screen before the confirmation page appears. If you use bKash, keep your bKash PIN ready before you begin.
Go to your 99ltd account, tap the cashier icon and select Deposit from the menu shown on your screen.
Select bKash, Rocket or Upay from the payment route list. Only routes configured for your region will appear.
Type the amount within the displayed limits. Copy the reference code exactly — it links your wallet payment to your account balance.
Complete the payment inside your bKash, Rocket or Upay app. Return to 99ltd once the wallet shows the transaction as successful.
Withdrawals follow a similar path to deposits — start from the cashier section in your signed-in account. Select Withdraw, choose the wallet you want to receive the payment, and enter the amount within the range your account currently allows. The withdrawal destination must match the wallet registered to your account; we cannot send a payout to a wallet number that differs from the one on file. If your account has a pending identity check, resolve that first — the cashier screen will flag it before you reach the confirmation step.
Log in, go to the cashier and choose the Withdraw option. The screen shows the routes available on your account.
Pick bKash, Rocket or Upay. The destination must match the wallet number already linked to your 99ltd account.
Type an amount within the range shown. Amounts outside the displayed limits will not proceed to the confirmation step.
Note the reference code on the confirmation screen. Use your account transaction history to track the withdrawal status.
Your account may prompt an identity or wallet-ownership check at certain points — typically before a first withdrawal or after account activity that triggers a review. The fields and documents required are shown directly in your account area; follow only what the screen asks for. We do not publish a fixed document list here because the specific fields depend on what is shown for your account at that time.
A prompt appears in your account dashboard when a check is required. Follow the notice before attempting a withdrawal.
The account screen specifies exactly which details are needed. Do not submit documents not requested — follow the form as displayed.
If the check relates to your payment wallet, confirm that the bKash, Rocket or Upay number matches the one registered to your account.
Use the support route published on 99ltd to ask about any step the account screen does not explain. Keep the reference shown on any submitted form.
We have configured three mobile wallet routes for Bangladesh accounts: bKash, Rocket and Upay. Each route operates as a direct wallet-to-account path — you move funds from the wallet you already use on your phone, without needing a bank card or visit. The cashier shows only the routes active for your account region; if a method is not displayed, it is not currently configured for your area. Bank Transfer is also listed as an option for accounts where it appears in the cashier. Payment availability depends on local regulations and the eligible region linked to your account.
Mobile wallet deposit and withdrawal. Enter the bKash number registered to your account and confirm with your wallet PIN as prompted.
Rocket mobile banking route. Select Rocket in the cashier, follow the reference fields shown, and complete the transfer inside the Rocket app.
Upay wallet path configured for eligible accounts. Amount ranges and reference steps are displayed in the cashier at the time of the transaction.
Bank Transfer appears for accounts where it is configured. Follow the account number and reference details shown on the cashier screen exactly.
Every deposit and withdrawal on your 99ltd account generates a reference that appears both in the cashier confirmation and in your account transaction history. Cross-checking the wallet receipt against the account record is the quickest way to confirm a payment has landed correctly. If the wallet shows a successful transaction but the account balance has not updated, the reference number is the key detail to have ready when you contact support. Keep receipts from your bKash, Rocket or Upay app until the corresponding account record shows a settled status.
Every transaction produces a unique reference. Copy it at the confirmation screen — this is the code that links your wallet payment to your 99ltd balance entry.
The transaction history in your account shows labels such as Pending, Settled or Returned. Check this list before contacting support about a payment.
Open your bKash, Rocket or Upay transaction list and match the amount and timestamp to the corresponding entry in your 99ltd account history.
Save the wallet app screenshot and the 99ltd confirmation page reference until the account record shows a final settled status — useful if a query arises later.
Account security on 99ltd starts with actions you can verify yourself: check that you are on 99ltd before entering any account credentials, and never share your login or wallet PIN with anyone. Each transaction route is matched to the wallet registered on your account, which prevents payments going to unlinked numbers. Our support team is reachable through the contact route published on the site — we do not initiate contact by asking for account passwords or wallet PINs. If you notice an unfamiliar transaction in your history, report it through the published support channel immediately.
Always confirm the address bar shows 99ltd before logging in or entering payment details. Bookmark the address directly to avoid landing on a lookalike page.
Withdrawals are sent only to the wallet number registered to your account. If the registered number has changed, update it through your account settings before requesting a payout.
Your bKash, Rocket or Upay number must belong to you. Payments to wallets registered under another name will not be processed and may trigger an account review.
Use only the contact details listed on 99ltd. Support will never ask for your PIN or password. If a message requests those details, do not respond and report it.
These questions cover the banking steps our account holders ask about most — from choosing between bKash, Rocket and Upay to understanding what to do when a transaction does not appear in the account balance straight away.
bKash, Rocket and Upay are the configured deposit routes for Bangladesh accounts. Open the cashier after logging in — only the routes active for your region will appear in the list. Bank Transfer may also show depending on your account.
Check the transaction history in your account for a status label. If the wallet app shows success but the account still shows nothing after a reasonable wait, contact support with the reference number from both the wallet receipt and the cashier confirmation screen.
No. Withdrawals go only to the wallet number registered to your account. If you need to update the registered number, do that in account settings first before you submit a withdrawal request.
An account check may appear before a first withdrawal or following certain account activity. The fields required are shown in your account dashboard at that time. Follow only what the screen asks — we do not publish a fixed document list here.
The minimum and maximum amounts are displayed in the cashier at the time you make the transaction. We do not publish fixed figures here because limits shown in the cashier are what apply to your account. Stay within the range displayed to avoid a declined transaction.
A Returned status usually means the wallet number did not match or a verification step was incomplete. Check your account dashboard for a notice, then contact support through the published route on 99ltd with your withdrawal reference number ready.